Your patients always know what's next.
Beritus delivers real-time appointment ETAs to patients via SMS — automatically, without a single manual update from your staff.
No app download required · Works on any phone · HIPAA-compliant by design
Riverside Family Clinic
Dr. Sarah Chen · Cardiology
Estimated Wait Time
Updated 23 seconds ago
Your appointment is on track. No action needed — we'll notify you if anything changes.
The Revenue Leak
Wait time uncertainty costs clinics millions — every year.
Poor patient experience doesn't just hurt satisfaction scores. It directly reduces Medicare reimbursements, drives patient churn, and erodes the revenue your clinic depends on.
Lost annually to no-shows & wait-time abandonment
Medicare payments at risk from poor HCAHPS scores
Revenue lost per 1-point drop in patient satisfaction
Of patients prefer SMS updates over phone calls
How It Works
Hands-off for your team.
Transparent for your patients.
Beritus connects to your existing scheduling system and runs entirely in the background. Your staff never touches it. Your patients always know where they stand.
Zero Staff Burden
Beritus reads your existing schedule automatically. No new workflows, no manual updates — your team does nothing differently.
HIPAA by Architecture
Patient data is processed ephemerally. PII is purged the moment the ETA message is delivered. Compliance is structural, not procedural.
Measurable ROI
Every metric that matters to your CFO — HCAHPS scores, no-show rates, revenue protected — tracked in a single executive dashboard.
Real-Time Precision
ETAs recalculate dynamically as your day evolves. When a provider runs behind, patients know before frustration sets in.
ROI Calculator
How much is wait-time uncertainty costing your clinic?
Adjust your current HCAHPS score and monthly patient volume to see your estimated annual revenue at risk — and what Beritus protects.
CMS scale: 1.0 (lowest) → 5.0 (highest). Industry average: 3.2
Scores below 3.5 place your clinic in the bottom quartile for CMS Value-Based Purchasing penalties.
Unique patient visits per month across all providers
HCAHPS Revenue at Risk
No-Show Revenue Lost
Total Annual Exposure
Beritus ROI (18.2× return)
Beritus costs $699/mo for your volume.
That's $8K/year to protect $153K in annual revenue exposure.
Estimates based on CMS Value-Based Purchasing program data and industry no-show benchmarks. Actual results vary by clinic.
Security & Compliance
HIPAA isn't a checkbox.
It's our architecture.
Every workflow in Beritus was designed with compliance as the foundation — not bolted on afterward. Your legal and compliance teams will find what they need here.
Business Associate Agreement
A signed BAA is provided to every Beritus customer before go-live. No exceptions. Your covered entity obligations are met from day one.
Ephemeral Data Storage
Patient PII is processed in memory and purged immediately after the ETA message is delivered. No PHI is written to disk or retained in logs.
End-to-End Encryption
All data in transit is encrypted with TLS 1.3. Any temporary processing uses AES-256 encryption. Your patient data is never exposed in plaintext.
Data Minimization
Beritus ingests only appointment time and a masked phone number. No diagnosis codes, no insurance data, no clinical notes — ever.
Role-Based Access Control
Clinical staff, executives, and administrators each see only the data their role requires. Access is scoped, logged, and auditable.
SOC2 Type II Roadmap
SOC2 Type I audit is underway. Type II certification is targeted for Q4 2026 — ahead of the enterprise procurement curve.
Data Flow Architecture
Secure Ingestion
Encrypted SFTP or FHIR R4 API · TLS 1.3
Data Minimization
Strip all PHI except appt time + masked phone
ETA Calculation
AI engine runs in isolated ephemeral container
HIPAA-Safe Delivery
Twilio (BAA signed) · SMS only · no storage
Ephemeral Purge
All session data destroyed post-delivery
Compliance Checklist
Role-Based Dashboards
The right view for every role.
One platform. Three distinct experiences — each designed for how that role actually thinks and makes decisions.
Pricing
Tiered by patient volume.
Simple, predictable monthly pricing. No per-SMS fees. No setup costs for pilots.
Starter
Up to 500 patients/mo
- Real-time SMS ETA
- Patient PWA view
- Basic clinic dashboard
- Email support
- HIPAA-compliant
Growth
Up to 2,000 patients/mo
- Everything in Starter
- Multi-provider support
- HCAHPS score tracking
- Executive ROI dashboard
- Priority support
- Attio CRM integration
Enterprise
Unlimited volume
- Everything in Growth
- EHR deep integration (Redox / 1upHealth)
- SOC2 compliance package
- Dedicated CSM
- Custom SLA
Ready to stop the revenue leak?
Join the pilot program launching April 2026. No setup fees, no long-term commitment. See measurable results in 30 days.